When my husband and I began our home buying search, we both had decided we did NOT want a real estate agent until the last minute. We have never had a good experience with them and certainly didn't trust them. In fact, just prior to finding Team Troy, I had just fired one that came as part of a service. I was going to get a rebate to use their agent. They couldn't have paid me enough after the interaction with both her and her staff. Once again, she had her own agenda and wasn't listening. Our experience with Justin of Team Troy was completely the opposite. When I first spoke with him, he was advised from the start that we were not interested in having an agent, but just wanted someone to show us a house that his company had listed. After speaking with him for about 15 minutes, we changed our mind. Despite knowing that we weren't interested in an agent, he was obviously excited about what he did for a career. He educated us with no expectation of a return on his time. He was available and supportive through the entire process and I will be doing business with him and Team Troy again soon.